Cancellation

At any time, and without cause, subscription to the service may be terminated by either CCBill, the site, or the subscriber upon notification of the other by electronic or conventional mail, or by telephone or fax. When the member requests the termination, subscription fees are NOT refunded. Subscribers are liable for charges incurred by them until termination of service.

If you request cancellation or request a refund from CCBill, your bank, card issuer, or phone company due to unauthorized or fraudulent use, CCBill can at its discretion, to prevent further unauthorized use, block your information from use at all CCBill clients’ websites. This will not however prevent unauthorized use at non-CCBill clients’ websites, and is not a substitution for your contacting your appropriate channels to prevent further misuse.

If you are taking advantage of a $2.99 trial period through a credit card, please be aware of the following: CCBill will request and your bank will immediately put a “Reserved Funds” hold on your credit card for the amount of the subscription plan you have selected. If the $2.99 trial is cancelled within the timeframe allowed by the website, it typically takes the banking system 7 to 10 days to remove the credit card hold from these funds. Please understand that CCBill has no way to remove this hold. During the trial period and for a minimum of 7 to 10 days after you cancel, these funds are considered out of your bank even though technically they are still there, and you could overdraw or exceed the limits of your account. You are responsible for any charges imposed by your credit card issuing bank for exceeding your account limits or overdrawing your account.

Refunds

When the member requests the termination, subscription fees are NOT refundable. Should a refund be issued by CCBill, all refunds will be credited solely to the payment method used in the original transaction. CCBill will not issue refunds by cash, check, or to another credit card or payment mechanism.